The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
Payne and Sons Funeral Directors was founded in 2010.
Our dedicated teams at our Hampden Park funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
Where can I find a full list of your prices and service options?
Having to arrange a funeral for the first time was made so easy by Clare. We were really pleased with everything and Clare taking the time to keep in touch with us before and even after the funeral was very much appreciated. Highly recommended.
Geoff Fillery via Google
2 years ago
One of the hardest things I've ever had to do was arranging my beloved dads funeral.And from that first contact telephone conversation with Michelle, i immediately knew i had come to the right place.I've never had to arrange a funeral before, but Michelle guided me through everything.The care, respect and love she showed to my father, myself and...
Teresa Toms via Google
2 years ago
From the first call with Michelle, the service was amazing. She made such a difficult time so much easier following the loss of my mum. She kept in touch every step of the way. The whole team at Payne & Sons were kind, courteous, professional and so much more. Couldn't recommend them highly enough. Thank you.
Lorraine Holter via Google
3 years ago
I would not hesitate to recommend Payne & Sons, whose Hampden Park team made final arrangements for my father. Very professional service during a most difficult time, which was made even more challenging by the pandemic. They provided helpful and patient guidance at every stage of the process.
John Webb via Google
2 years ago
After my 13 year old son died from cancer we chose not to have a usual funeral. Michelle helped so much with this process and was absolutely amazing. As I was too upset to speak we communicated by email and these were answered quickly, which really helped me to cope. I couldn’t recommend this company highly enough. They are professional, caring ...
