Contact Us | NAFD

Contact Us

We are here to help. Established in 1905, the NAFD represents the interests of funeral directing businesses who conduct in excess of 80% of UK funerals every year.

Looking to list your business?

This site lists members of the NAFD only. Please contact us if you would like more details about becoming a member.

Arbitration Services

The Funeral Arbitration Scheme is an independent conciliation and arbitration scheme designed to resolve complaints from clients relating to NAFD member funeral firms.

Opening Hours

Open from 9am - 5pm Monday to Friday. Closed on weekends. For holidays, please enquire.

Send us a message

Call us directly

0121 711 1343

Or, outside the UK

+44 121 711 1343

Find a trusted funeral director near you.

Search 4,000+ NAFD-accredited funeral homes across the UK. Every director is independently checked.

    What families are saying

    Real 5-star reviews from Google, updated regularly

      5

      We cannot thank Rhonda and the staff enough for demonstrating such compassion and professionalism provided during this difficult time. Everything we requested was attended to with…

      Shane Wickins via Google
      5

      We cannot thank you enough Christopher for ensuring that my mother’s funeral was as good as it possibly could be. You helped us through the process and guided us when we needed it…

      Caroline Burnard via Google
      in the last week
      5

      The staff at co-op were fantastic from the day the family met them at the allenton branch under the circumstances They did family proud

      Christopher Doolin via Google
      5

      If I could give 10 stars I would. Sheila at Shanklin Office couldn't have been more helpful, friendly, compassionate, understanding, interested and professional. Sheila kept me in…

      Andrea Tabberer via Google
      5

      the co op Wendover, were absolutely amazing with my mums wishes, they helped make everything so easy and as stress free as possible. always going above and beyond. a great big th…

      Leanne mills via Google
      in the last week
      5

      This business dealt with my mothers funeral. They were kind and respectful, went above and beyond to meet hers and our wishes the funeral ran perfectly. Probably one of the most i…

      Cj Scarborough via Google
      5

      We used James Brown and Sons for my father’s funeral. They were exceptional. It was the first funeral my siblings and I had had to organise and they walked us through the whole p…

      Cormac Kennedy via Google
      5

      My parents passed away within a month of each other and from the first phone call everything was made simple and straightforward. Nothing was too much trouble and all stages were …

      Deborah Lavin via Google
      5

      The care and compassion from Vicky at the Shaftesbury branch was absolutely first rate. She spent time with me helping to plan and advise on options for my late mothers funeral a…

      Gillian Collins via Google
      5

      Excellent personal service from JJ Burgess, I would especsially like to thank Becky for her kind, considerate and sympathetic conduct, this was really helpful at such a difficult …

      Keith Fallon-Norris via Google