Contact Us | NAFD

Contact Us

We are here to help. Established in 1905, the NAFD represents the interests of funeral directing businesses who conduct in excess of 80% of UK funerals every year.

Looking to list your business?

This site lists members of the NAFD only. Please contact us if you would like more details about becoming a member.

Arbitration Services

The Funeral Arbitration Scheme is an independent conciliation and arbitration scheme designed to resolve complaints from clients relating to NAFD member funeral firms.

Opening Hours

Open from 9am - 5pm Monday to Friday. Closed on weekends. For holidays, please enquire.

Send us a message

Call us directly

0121 711 1343

Or, outside the UK

+44 121 711 1343

Find a trusted funeral director near you.

Search 4,000+ NAFD-accredited funeral homes across the UK. Every director is independently checked.

    What families are saying

    Real 5-star reviews from Google, updated regularly

      in the last week
      5

      Thank you so very much, Faye for all your support and compassion. From the beginning to the end, I felt in safe hands through such a very vulnerable and difficult time in my life …

      Julia Simpson via Google
      5

      I would like to thank Ashley Barlow, April Catterall and the team for looking after me and my family after the passing of my dad. You treated us like your own family with the up m…

      John via Google
      5

      They helped me through every step and explained every question I asked them and supported myself and my family through it all

      allan bauress via Google
      5

      EXCELLENT SERVICE. VERY HELPFUL AND RESPECTFUL. COMMUNICATION WAS EXCELLENT TOO. I COULDN'T OF ASKED FOR BETTER. HIGHLY RECOMMEND AND I WILL DEFINITELY USE THEM TO ORGANISE MY O…

      Dawn Green via Google
      5

      EXCELLENT SERVICE. VERY HELPFUL AND RESPECTFUL. COMMUNICATION WAS EXCELLENT TOO. I COULDN'T OF ASKED FOR BETTER. HIGHLY RECOMMEND AND I WILL DEFINITELY USE THEM TO ORGANISE MY O…

      Dawn Green via Google
      5

      All we met were calm and professional including the hearse driver. Claire in particular is brilliant. Professional, knowledgeable, calm, dependable, reliable and an extremely goo…

      susan ormrod via Google
      5

      Michael and the team at Selsdon & District Funeral Service provided exceptional care following my dad’s passing in April 2026. We arranged my dad’s funeral for May, and Michael gu…

      Nicky via Google
      5

      Lucie at the Binfield branch was absolutely outstanding. The care, commitment and empathy was there throughout our entire journey. Our 19 year old son passed away, with Lucie's su…

      Richard Harris via Google
      5

      From beginning to end we were treated with gentle and caring understanding.

      ALISON PRENTICE via Google
      5

      We cannot thank J Edwards Funeral Directors enough for the care and compassion they showed us when arranging my mum’s funeral. From the very beginning, Cara looked after my broth…

      kevin jenner via Google