Contact Us | NAFD

Contact Us

We are here to help. Established in 1905, the NAFD represents the interests of funeral directing businesses who conduct in excess of 80% of UK funerals every year.

Looking to list your business?

This site lists members of the NAFD only. Please contact us if you would like more details about becoming a member.

Arbitration Services

The Funeral Arbitration Scheme is an independent conciliation and arbitration scheme designed to resolve complaints from clients relating to NAFD member funeral firms.

Opening Hours

Open from 9am - 5pm Monday to Friday. Closed on weekends. For holidays, please enquire.

Send us a message

Call us directly

0121 711 1343

Or, outside the UK

+44 121 711 1343

Find a trusted funeral director near you.

Search 4,000+ NAFD-accredited funeral homes across the UK. Every director is independently checked.

    What families are saying

    Real 5-star reviews from Google, updated regularly

      in the last week
      5

      Savannah and team first class.Complete care, empathy and professional from first contact.

      Steven Glass via Google
      in the last week
      5

      Jess and the team at Kiveton Coop Funeralcare made everything so easy for us. They were so respectful and made the day of the funeral so perfect.

      Rosalyn via Google
      in the last week
      5

      The best funeral directors i have encountered, we chose them after seeing another 5 funeral directors. Fantastic service all round from start to finish, very helpful, accomodating…

      Shirley via Google
      in the last week
      5

      We cannot thank the Co-op Funeralcare teams at Solihull and Hobbs Moat enough for the outstanding care they gave our Mom and our family. Mom had made the decision during her illne…

      Melissa via Google
      5

      I have never owned a Rolls Royce, but if ever I do I will call it Arnold, or, more likely, Lizzie. Arnold Funeral Service worked flawlessly as a team headed up by the amazing and…

      Mike Leake via Google
      5

      Without a shadow of doubt the ladies at Haines, Polegate, Rhia, Jodie and Vanessa are so professional. That is just the tip because they all in their own way add so much more to …

      Sally Attfield via Google
      5

      The services offered by Wealden Funeral Services were so much more than I expected. Like so many people, I am no stranger to loss, but rarely have I encountered a funeral company …

      Amy St. Onge via Google
      5

      The kindness and compassion of the staff was wonderful whilst both on initial meeting and throughout. The death of someone you have loved for so long is overwhelming but Verna an…

      Sarah via Google
      in the last week
      5

      Coles funeral directors has been absolutely outstanding. I used Cole’s for the passing of my uncle, and I honestly wouldn’t of imagined the send off to be as perfect as it was. Th…

      A Google User via Google
      5

      One phone and Brendan at the Co-op Funeral home in Hunstanton took over and dealt with everything. Such a relief. Brendan kept us informed at every stage. Louise the celebrant was…

      Lisa Walker via Google