A H Rogers and Sons Funeral Directors

My family and myself experienced absolute professionalism and greatest empathy from Sarah Kester in our darkest times of the very sudden passing of our beloved Mum. We cannot express how deeply great full we feel and how much i totally recommend Sarah in every aspect with future families loved lost ones x

The service my family received from A H Rogers and Sons, Shirley Branch, was excellent, without exception, all staff were wonderful. The main contact for our family was Sarah, she was compassionate and professional, and guided us through the very difficult task of arranging the funeral. On the day of the funeral, Helen led the funeral team, and took very good care of our family. She was so kind and caring, we would like to express our heartfelt thanks to her and the team for all they did.

I haven’t experienced the service itself but I felt compelled to write this review (bear with me!). For about three years now, my now five year old daughter and I pass this shop on our walk home. There is the same lady in there, and my daughter loves waving to her as we pass. I think the customer service in there must be amazing for this lady has always, over three years, smiled and waved back at my daughter! This has sometimes bypassed a 2/3 yr old meltdown when not wanting to go home because I could persuade her by saying she could “wave to the nice lady in the window” as we walk home. So perhaps not your traditional review, but I wanted to say thanks for making mine and my little girl’s day brighter. I would feel in safe hands if I had need of such a service, and you as a company should be proud of your staff.

AH Roger’s & Sons Shirley deserve more than just this review. From the moment myself & family walked into the first meet after devastating loss of our mum we was greeted with compassion, care and empathy. Sarah Kester is a lovely lady, she took time to explain every step of the way, stuff we had no clue about as never had to plan for a such an awful tragic time. She really did go above & beyond for us, nothing was left undone. My mums funeral was beautiful. In moments where emotions were high and decisions seemed overwhelming, Sarah remained calm, respectful and really was there to help. Even after the funeral, Sarah has kept contact and is helping with burial of ashes when it comes to my mums year anniversary. I can’t thank AH Roger’s & Sons enough. Especially Sarah.

Thank you to all at A H Rogers & Sons. I cannot express enough gratitude for the exceptional service provided. From our first meeting, we were greeted with warmth and genuine empathy that made an incredibly difficult time a bit more bearable. Sarah and Neil demonstrated the utmost professionalism, compassion, and understanding throughout the entire process. They were attentive to every detail and listened carefully to our wishes, ensuring that the service reflected our Dad’s personality and the family's desires. Their ability to balance respect with efficiency was truly remarkable. The support extended to our family went beyond the service arrangements. A H Rogers & Sons provided comfort and guidance, offering thoughtful suggestions while respecting our decisions. Their knowledge and experience were evident, making the process seamless and less overwhelming. In moments where emotions were high and decisions seemed daunting, Sarah & Neil remained a steady and reassuring presence. They coordinated everything perfectly, from the ceremony to the burial of ashes, all the while maintaining a personal touch that showed they truly cared. I wholeheartedly recommend A H Rogers & Son’s to anyone in need of funeral services. They have a rare gift of turning a time of sorrow into a heartfelt celebration of life. Our family is forever grateful for their exceptional service and kindness during such a difficult period.