I went to the A Yeatmans & Son funeral directors ( the West Norwood branch), the Staff were so friendly and caring. I found them so professional, they helped me with a headstone for my mum . They were patient as I was in a mess, they didn’t rush me and took the time to talk to me when times were hard. I would especially like to thank Zoe, who helped me through this. I went there again last year to have my father’s name, photo etc added on the headstone. Again they were very professional and caring. The masonry were also respectful and caring. They have just placed my parents headstone back onto the grave and sent me a photo as confirmation of work completed. I would especially like to thank Sherry and Linda at the masonry for their kindness. Thank you all

Emma was excellent in the way she dealt with us and handled the arrangements, treating us as people not just as clients. She found a very suitable celebrant for us,and we were very pleased with the service he gave.Emma also helped us with the design of the order of service and looked into the arrangements for the future burial of my aunt in another part of the country.All in all, in what are difficult circumstances, the whole process and cremation of my aunt went particularly well and we cannot thank Emma, Becky who was the funeral director on the day and the rest of the team at Yeatman & Sons enough.Their service to us was excellent and we would highly recommend them.