The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
B Matthews Funeral Directors was founded in 1959.
Our dedicated teams at our Woolston, Park Gate and Shirley funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
Where can I find a full list of your prices and service options?
B Matthews helped us when my father passed away in November. The team, in particular Charley, were all incredibly kind and professional during the whole process and made us feel like Dad was in good hands whilst we made the appropriate preparations. I can’t thank the team enough for making what is an incredibly sad and difficult time easier to...
Hannah Davolls via Google
6 months ago
Charley was marvellous, she made the whole thing as easy as possible. I feel she really went the extra mile to make sure everything was as me and my family wanted it. She really gave it the personal touch and was absolutely lovely about everything. Thank you Charley.
Jeanette Walker via Google
11 months ago
Jane Roberts posting - We recently needed to use the services of Lisa and her Team at the Park Gate office following the sudden death of my husband, Steve. From start to finish Lisa made me feel less panicky, calmer and assured me that she would look after Steve for me until his funeral. This she did. On the day of the funeral Neil and his Tea...
Steve Roberts via Google
a year ago
Lisa at B Matthews arranged both my Mum and Dad's funerals in quick succession. She guided us through the process from start to finish on both occasions making the task more manageable during a very difficult time. Lisa recommended Charlie Keene for the funeral officiant and he gave my parents the send off they deserved, don't underestimate the ...
Mr W via Google
5 months ago
Can’t speak highly enough of the way Charley dealt with me from the minute I entered the premises . It made the whole process easy and stress free bearing in mind I travelled down from Scotland to make the arrangements it was an absolute pleasure to deal with before during and after the arrangements
