The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Ballard & Shortall provided an excellent service when needed for our family. They cared for the whole family, made arrangements on our behalf and were always willing to listen to questions and requests. For those needing their service, our family would not hesitate in recommending them.
Tracie Tough via Google
4 weeks ago
Mum passed away recently and we selected Ballard & Shortall on personal recommendation.Very glad we did.Nicki and her colleagues provided a sensitive, courteous and efficient service from the time the private ambulance arrived to collect Mum from home to the day of the funeral itself.I would have no hesitation in recommending them.
Phil Pinder via Google
2 months ago
Nicki and the team at Crawley did an amazing job in helping my brother and I arrange our Mum's funeral. Nothing was too much trouble for them and even in the middle of the pandemic they helped us to arrange the perfect farewell that our precious Mum so deserved. We would certainly recommend Ballard & Shortall at Crawley to anyone who is lookin...
J May via Google
4 months ago
Ballard & Shortall, Crawley recently did my mum's funeral and all I can say is 'amazing'. From start to finish the service offered was phenomenal. I can truly say they exceeded expectations. Nicky was so fantastic and accommodating as were the pallbearers, they really felt as if they were part of the family on such an upsetting day. Thank you xx
Vanessa Blackman via Google
a week ago
Yes good experience - Manjeet looked after us exceptionally well - we would use this service again because it was so personalised and caring
