The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Ballard & Shortall Funeral Directors in Horsham arranged my step-father's funeral and went above and beyond in their service. From start to finish they were kind, compassionate, always available, brilliantly organised and nothing was too much trouble. They put a lot of extra thought into extra touches that meant the world to my Mum and family....
Sophie Millett via Google
in the last week
I would like to thank Dave Holmden and his team for helping us with all the funeral arrangements. Ballard & Shortall were there guiding us through the preparations, the service and the after care. Dave was always polite, supportive and extremely respectful. We are very grateful. Thank you so much.
