Thousands of families in Forest Row have placed their trust in CPJ Field to help them following the death of a loved one.
Under the experienced direction of General Manager, Clare Shortall-Emery, we have an unwaveringly commitment to providing high standards of professional, caring and personal services when people need us most in the Forest Row area.
Belinda Cane
a month ago
Absolutely amazing service from start to finish. Everything went really smoothly. Nothing was too much trouble. From Pippa in the office to the men who came with the Hearse, they were all great. We felt they dealt with us with dignity and compassion, at this incredibly sad time for us.
Ileana Fletcher
2 months ago
Every step of organising our mothers funeral was done with such sensitivity and consideration by Pippa at Ballard and Shortall in Forest Row. The understanding and compassion at such a time of grief, was deeply felt. We are truly grateful.
David Williams
3 months ago
Ballard & Shortall provided helpful, caring and professional support during a very difficult time. In particular, Pippa was outstanding, providing help with all of the decisions and steps regarding the funeral arrangements, recommendations on flowers and catering, and ensuring everything went smoothly. Highly recommended.
Don Francesco
5 months ago
Friendly, professional and experienced care from Forest Row that was invaluable from end to end. I found the service from Pippa and all to be supportive, timely, collaborative, efficient and tailored to suit our needs and unique requests. Ballard & Shortall utilised great experience and resources so were able to advise confidently at all times across a range of queries, which gave reassurance and helped decision making.
Tina Heath
6 months ago
Pippa at Ballard & Shortall kindly arranged my daughters funeral in 2018 and more recently , June 2025 , my husbands. Nothing was too much or couldn't be arranged as i wanted it. Pippa was available either by phone, e mail or i could pop in and sorted anything that cropped up. Special thanks also go to Paul and his team for making the day go smoothly and put everyone at their ease especially my grandson who wasn't sure how he would be on the day. They are a wonderful bunch of people who go that extra mile for you. Special, excellent customer service.
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Most families arrange the funeral first. Dealing with the estate often comes next — something many people don't realise at the time.
There's nothing you need to do right now. A quick check can help you understand what to expect later.
See what usually appliesTakes about a minute. No paperwork needed.
Practical advice on choosing a funeral director you can trust — what to look for, questions to ask, red flags to watch for, and why NAFD membership matters.
A practical, step-by-step guide to arranging a funeral in the UK — from registering the death through to the service itself, including choosing burial or cremation, selecting music and readings, and understanding what your funeral director will handle.
Probate is the legal process of administering a deceased person's estate. This guide explains when it is needed, how to apply, how long it takes, and whether you need a solicitor.
While you're here...
Contacting the funeral director is step one. But there are 4 other things you'll need to deal with — and most people don't know about them until it's too late.
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