The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Paul at Haines looked after us and guided us through the process which could have been very stressful. We were treated with kindness throughout and my mums funeral was made easier with Paul’s help. Beautiful wicker casket (the picnic basket as we called it) was less harsh and sent mum on her way in style.
louise burdett via Google
a year ago
Very helpful from start to finish. Helped us give a wonderful send off at a very difficult time. Extremely professional service with a personal touch. Will have no hesitation contacting them again (in the very distant future hopefully as I don't want another loss.)
Lawrence Fevrius via Google
2 years ago
A 5 star service . Fantastic staff, friendly helpful, understanding. Cannot recommend this amazing company highly enough. Thank you for making a traumatic time bearable. Rick and Anna
