Where can I find a full list of your prices and service options?
What is the size of any upfront deposit required?
You must pay a deposit to the value of the disbursement fees prior to the funeral, unless an unattended service is arranged which must be paid in full at time of arrangement.
When must I pay the upfront deposit?
You must pay a deposit to the value of the disbursement fees prior to the funeral, unless an unattended service is arranged which must be paid in full at time of arrangement.
How long will I have to pay the final balance?
Accounts are due for payment within 30 days of our invoice. The funeral account invoice shall be raised a week after the provision of the service. The account is due regardless of any application for a DWP Funeral Grant, subject to probate or the deceased estate being handled by a Solicitor or Third Party, unless otherwise agreed by us in writing.
What are my options for paying the deposit and final balance?
Cash, Debit/Credit card, Cheque or BACS payment.
Will any additional charges apply is I don’t pay the bill on time?
If you fail to pay us in full on the due date, we may charge you interest;
• At a rate of 2% per month or part month on the outstanding account balance.
• Compounded on the first day of each month; and
• Before and after any judgment (unless a court orders otherwise).
If I change my mind after engaging you as my funeral director, will you charge me (and if so, how much)?
You will be invoiced for all third-party charges which we have paid or are committed to. You will also have to pay our charges and expenses according to the scale set out;
Within 2 days of service – 100% of fees payable
Within 1 week of service – 80% of fees payable
Within 2 weeks of service – 100% of fees payable
Funeral Fleet cancellation fee, as stated on price list.
