The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Where can I find a full list of your prices and service options?
I found Collins after months of researching Undertakers and met Barry last year who talked us through the options. He didn't try to sell us any plans (as many undertakers wanted to). My mother passed away a few weeks ago, so naturally we contacted Collins. We dealt with Natasha, she was the calm voice on the phone providing support, advice and ...
Desiree Markham via Google
2 years ago
exceptional service .I lost my beloved brother to Covid-19 on the 3rd of April and was devastated to learn i wouldn't even get to say goodbye after hes passing due to restrictions. All i wanted to do was say goodbye to him and see him one last time and my wishes were granted once i spoke to the lovely Natasha.She dressed him in he's best suit an...
Doreen Pittham via Google
3 years ago
At the most difficult time in my families life, Natasha is absolutely amazing. The excellent service we got was 100% and her care and compassion was flawless. She provided us with so much care and support leaving us not feeling stressed. Natasha took care of absolutely everything throughout. Her service is 100% and we can not fault anything at ...
Lorraine Wilson via Google
2 years ago
Collins Funeral Directors were professional in every way - and arranged everything just as we wanted as a family. Natasha was super in organising and bringing things together - and also kind and compassionate. Barry the Funeral Director on the day ensured everything was flawless - as did the gentlemen with him. The horse team and drivers were m...
Ian Gaskin via Google
4 years ago
I have looked everywhere to leave a review on this company and I’m happy I can finally leave one .This company are fantastic the compassion and support was just what I needed after sadly loosing my father a month ago ... our dealings were with the lovely Natasha and I’m so pleased we met her . Her compassion towards me was incredible and will ne...
