The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Jackie Buckingham and her staff were wonderful in their handling with such care and attention of not only the prior arrangements but also of the funeral itself of an elderly gentleman last Friday. She just took care of everything in a sympathetic, friendly and easy manner. Nothing was too much trouble. Highly recommended.
Giles Pemberton via Google
3 months ago
I would like to thank all the team at Deric Scott who helped me through the difficult time after my fathers death. They all without exception treated my father as a person with great respect to which we are so grateful for. They offer an exceptional service which is both professional and empathetic. In particular I would like to single out Mark...
Joan Williams via Google
3 months ago
Jackie, together with Hayley and Jack made a difficult time so much easier. Mum was presented in the Chapel of Rest in a dignified and respectful way. The funeral was lovely and so much better than we could have hoped, especially given the circumstances of the pandemic. They dealt with every request that we made with kindness, patience and compa...
Ros Goodhead via Google
a month ago
I first met Jackie from Deric Scott three years ago and after the kindness she showed me at such a difficult time there was no question that when my grandad passed away three months ago my family and I would want Deric Scott's and Jackie to take care of him, Jackie was very professional but so friendly and nothing was to much trouble for her, sh...
Krystal Diffey via Google
2 months ago
I cannot thank Jackie enough for the kindness, compassion, gentleness and humour that she showed my family during this difficult time. The arrangements seemed effortless and Jackie handled everything with the deepest of respect. We will always be grateful for the beautiful memory of saying goodbye to mum.
