The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
Call us on:
Further information
Douglas Mercer and Son Funeral Directors was founded in 1897.
Our dedicated teams at our St-Leonards-on-Sea funeral home are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
Where can I find a full list of your prices and service options?
Our latest mum, Jane Searston who used to work for Douglas and Mercers as the funeral arranger unfortunately and suddenly passed away. Nick has been fantastic and has looked after our mum with dignity and respect. We as a family Nick can't thank you enough for your time and patience aswell as looking after mum and Gill for being there to listen ...
Paul Almond via Google
4 months ago
Jane, Nick and all the staff at Douglas Mercer’s managed the arrangements for mum’s funeral sensitively and efficiently. No request was too much. They were extremely compassionate and always took the time to explain the options and process. Wouldn’t hesitate to recommend them!
Charlotte Johnson via Google
4 months ago
May I take the opportunity to thank Jane and Douglas and son, for the professional manner in which they presided over my Dear wives funeral arrangement. Jane was was very sensitive from start to finish. Always putting my feelings first. Thank you for making a very difficult time easier to cope with. Brian Blake.
Brian Blake via Google
5 months ago
Charles, John, Julie and Families,We received an extremely professional and efficient service, Jane was incredibly kind and caring with all the preparations and organisation helping and guiding us at each step. On the day of the Funeral Ashley and his colleagues were very attentive and considerate. A big thank you also to Jim our Celebrant who c...
Julie Watson via Google
7 months ago
I cannot begin to express my gratitude to the staff here.From the very first difficult phone call requesting the collection of my father's body, right up to the end of the funeral service itself. We were all shown nothing but kindness, compassion.The whole family were treated with the highest degree of sensitivity and professionalism.Every one...
