The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
Doves Funeral Directors was founded by second-generation Funeral Director Sean Costello in the 1980’s, with the first premises in Bromley.
Doves Funeral Directors quickly established a local reputation for empathy and experience in supporting the community in planning funerals for loved ones and soon expanded the business across Kent.
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Hi, it is rare that I am compelled to write a review but the service that we as a family have received over the past 3 years from the team at Doves Funeral Directors in Bromley following the loss of 3 loved ones in as many years, is nothing short of excellent. Very recently ( 3rd funeral yesterday) Rose couldn’t have been more helpful, compassio...
Trish Mackinnon via Google
2 years ago
As a family our experience of Doves and the service they provided for the funeral of our sister was outstanding. From the first meeting with Rachel speaking with Lorraine, the choice of celebrant and then on the actual day with Nick and his team everyone was professional, kind and compassionate. Thank you Doves we couldn't have asked for more fo...
Karen Marley via Google
a year ago
Doves in Bromley arranged the funeral for my mother. Rachel was efficient , friendly and patiently answered my numerous questions.The family also appreciated being able to view mum whose home is not in Bromley. Rachel worked with her colleague at Steven Mears in Lewisham to facilitate this.On the day of the funeral Nick and his team were friend...
Mo Galloway via Google
2 years ago
Doves handled my late mother's funeral exactly how my family wanted. The staff, both in the office and on the day, were friendly, helpful, supportive and totally professional. We never felt rushed and they always had time to answer questions and put our minds at rest. They treated my mother with the utmost respect. I would certainly recommend Doves
Heather Wexham via Google
a year ago
Rachel at the Doves Bromley branch has been fantastic in leading the family through the whole process and ensuring that our Dad's funeral went exactly as we wanted and had planned for.Our family has used Doves for generations, and we've never been dis-appointed in the service we've received. They are a credit to their profession.
