The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
Doves Funeral Directors was founded by second-generation Funeral Director Sean Costello in the 1980’s, with the first premises in Bromley.
Doves Funeral Directors quickly established a local reputation for empathy and experience in supporting the community in planning funerals for loved ones and soon expanded the business across Kent.
Where can I find a full list of your prices and service options?
Just some inadequate words to praise everyone at Doves, Swanley.Karen, Donna and the whole team were outstanding. From the very first meeting in the branch with Karen we knew we were in very, very safe hands.My parents both died within twenty four hours of each other and the family had decided we would like to arrange a double funeral. They both...
david paine via Google
4 months ago
Our family have used Doves funeral services more than once over the years.We have always found them to be very professional but also warm and sympathetic. The service provided is personal and time is taken to understand what we as the client wants along with making recommendations and suggestions regarding aspects of the service that we may have...
Shaun Willis via Google
4 months ago
I cannot recommend Dove's of Swanley highly enough. At a very difficult and overwhelming time, Karen was absolutely fantastic. She took the time to explain things to us and was so patient and kind. Everything was organised wonderfully for the day and the staff that helped us on the day were also absolutely brilliant. Thank you to Dove's Swanley ...
The Smarts via Google
4 months ago
Doves funeral directors Swanley were incredibly compassionate and professional throughout the entire process. Karen, Donna and team guided us with empathy and expertise, ensuring that every detail was taken care of with the utmost care and respect. Their support during this challenging time was invaluable, and we are grateful for their dedicatio...
Wendy Logan via Google
7 months ago
Karen and Karen were very efficient from the first phone call, to me coming in to make arrangements for my brother’s funeral. When I visited Bob in the chapel of rest, which they done out of office hours, my daughter and I were pleased with how good Bob looked. On the day of the service Nick and Chrissy looked after us from start to finish. I wo...
