The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
Doves Funeral Directors was founded in 1980.
Our dedicated teams at our Maidstone, Bexley and Tonbridge funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
Where can I find a full list of your prices and service options?
From the very first call just after my mum died, Doves were compassionate, kind and helpful. They were informative about the next steps, and picked up mum within hours. Then, throughout the planning and delivery of my mum's funeral, Kayleigh was very professional, well organised and reassuring, accommodating of all our family's wishes.On the da...
Jill Hogan via Google
3 months ago
We chose Doves Maidstone over several other funeral directors as the initial contact with Kayleigh gave us great confidence and nothing was too much trouble.Kayleigh was very sympathetic, understanding, helpful and thoroughly professional at every step in the planning of my mother’s funeral.Chris the funeral director was very respectful and over...
Stephen via Google
5 months ago
When my husband passed away I had no hesitation in choosing Doves to organize his funeral. Doves had organized both my parents funerals years ago. From the first meeting with Kayleigh at the Knightrider Street office a weight was lifted from my shoulders. She explained the options I had so the funeral would be what my family and I wanted for Mar...
Margaret Cogley via Google
5 months ago
Absolutely fantastic, Kayleigh in the office was easy to talk to about the arrangements and has a very caring approach she was also easy to contact if needed. Chris our FD on the day was absolutely fantastic easy to talk to and made the instructions of carrying the coffin in, very clear as it was my first time carrying an adult in Chris made sur...
JAKE ISZARD via Google
3 weeks ago
Very professional service, Kayleigh went above and beyond. She was very helpful with helping myself and my son in planning my wife's funeral, nothing was to much for her! I can't thank her and the whole team at Doves, would highly recommend.
