The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
Doves Funeral Directors was founded in 1980.
Our dedicated teams at our Maidstone, Tonbridge, Ashford and Bexley funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements’
Where can I find a full list of your prices and service options?
How kind and caring Alice and the team were at Doves in Staplehurst . At a very sad and traumatic time they were on call ,nothing too much trouble thank you so much for a wonderful service and funeral , my brother and myself appreciate all your help to make Sylvia’s funeral all that she wanted herself .
Dorothy McCarthy via Google
11 months ago
From the moment I called Doves Staplehurst the team were incredibly helpful in a very sad situation. They communicated well throughout, gave great advice, were gracious and considerate and helped coordinate a seamless funeral service. Thank you Kayleigh, Diane and the team, we appreciated your support.
Robert Kenworthy via Google
a year ago
Diane at the Staplehurst branch of Doves was kind and sympathetic at a very difficult time for my family. She was professional, respectful and talked us through every step of the process. Nothing was too much trouble and she made a very sensitive time much easier to deal with.The help and support of the team at Doves left me in no doubt that my ...
Ian Peachey via Google
a year ago
I would like to say a huge thank you to Doves and in particular to Diane in the Staplehurst office for the absolutely wonderful service she has given to my sisters and me, from our first telephone call to the final interment of my aunt's ashes. She has been so kind and helpful, and has been with us every step of the way along what could have bee...
D B via Google
a year ago
Diane at Doves Staplehurst helped my family and I put together a lovely funeral for my Dad who passed at Christmas. Diane was kind and caring at a time when we needed support the most answering the vast numbers of questions we had leading up to the day clearly. It is daunting time when a loved one passes and she helped us through the process in...
