The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
Doves Funeral Directors was founded in 1980.
Our dedicated teams at our Bexley and Maidstone funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
Where can I find a full list of your prices and service options?
This is the second time we have used Doves to bury a loved one and we will always use them. Hayley is so lovely and patient and kind and will always go that extra mile to make things as stress free as she can, taking over all our negotiations and managing our contracts with external companies. This Funeral Directors are just the most amazing te...
Carleen Bennett via Google
6 months ago
This was my first time dealing with a funeral and it was very stressful. Hayley is a lovely, kind lady and Very professional. Hayley visited my home and explained everything clearly and made me feel very at ease. Nothing was too much trouble, was always at the end of the phone if ever i needed something or even if it was for a chat. Which i thou...
Bboy breaks via Google
7 months ago
Hayley and all at Doves, you were incredible. You guided me through the process with such care and empathy, you made the most horrific time bearable. You listened. My dad was well looked after in your care and we really appreciate all you did to make this a special celebration of his life.
josh crane via Google
7 months ago
Hayley at Doves in Ashford was very helpful and respectful and made a difficult situation infinitely more bearable. We were very happy with how everything went and felt we had given mum a great send off. Would highly recommend.
Heather Peeling via Google
2 years ago
We used Doves in Ashford for the funeral of our Mum/Nan. We had never arranged a funeral or knew were to start. The service and compassion given were wonderful and we were taken care of as soon as we made first contact. Hayley was amazing and helped us every step of the way. Her kindness will always be remembered by us all. I would highly recomm...
