The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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East Coast funerals helped our family through the difficult time when our mum 'Anne' died. Pamela was amazing at arranging everything with us in a kind and sensitive way, even delayed her own holiday to attend the funeral. The staff on the day where wonderful and kind, so understanding of our grieve. Highly recommend them to anyone through the ...
Kerry Holland via Google
a year ago
I recently arranged a funeral for my aunt. Like I should imagine most people I didn't know where to start. I got in touch with east coast funerals and it was like a weight had been lifted. Pamela and Gary were very gentle, kind and caring. They answered all my questions and were very professional at all times, the service was lovely and all pres...
debbie wickham via Google
6 years ago
First of all I would like to thank Cilla, she is an outstanding wonderful caring person.I think East Coast funerals-are very lucky to have someone like her working for them she does them proud, I have my plan with them when my time comesShe done everything for my wife, Pamela’s funeral with such proficiency.the pall-bearers were marvellous too. ...
Lennard clarke via Google
4 years ago
We have recently held our Mother’s funeral using the services of this company. Their professionalism and advice ensured that the day went very smoothly and we had absolute confidence that every detail had been attended to. Nothing was too much trouble for Cilla and we felt that we were receiving very personal and expert care. Our grateful thanks...
June Batley via Google
3 years ago
I recently had the unfortunate burden of having to organise a funeral for my mum. I was absolutely dreading the whole process and didn’t have a clue what I needed to do. I got in contact with Cilla who took me through everything in my own time, step by step. The whole experience was thoroughly professional, kind and thoughtful. Every request I h...