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See the full checklistLeave your number and Ernest Heal and Sons will call you back.
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Ernest Heal and Sons Funeral Directors has been serving the local community since 1929, when Ernest Heal founded the family business. The Monmouth branch, known as Chippenham Funeral Home, is located at Howells Place, Monmouth, and continues the long-standing tradition of providing dignified and professional funeral services to families in the Wye Valley and Monmouthshire area.
Now in its third generation of family ownership, the business is currently led by Paul Heal (the founder's grandson) and Neil Williams (married to the founder's granddaughter), who joined the company in 1998. The team upholds the highest standards of care, with funeral directors holding vocational qualifications such as the Diploma in Funeral Directing or Diploma in Funeral Administration, and committing to ongoing professional development.
As members of both the National Association of Funeral Directors and the Society of Allied Independent Funeral Directors, Ernest Heal and Sons adheres to a strict Code of Practice. The Monmouth branch offers a well-appointed funeral home with a private arrangement room, chapel of rest, and professional facilities, along with an immaculately presented fleet of Jaguar hearses and limousines. The team is available 24 hours a day and provides funeral plans through Golden Charter.
"They truly listened to what we wanted and helped us create a service that honoured my brother's life in the most beautiful and meaningful way. Their attention to detail was exceptional, and they guided us gently through each step, making an overwhelming process feel manageable."
— Kathy Davies
"It was during the middle of lockdown and I'd been living abroad so it was an extra stressful time. Andrew and everyone I dealt with was kind, compassionate and made a very hard time a little easier. They were wonderful."
— Harriet Riley (about Andrew)
"I was overwhelmed by the service received by Luke in the planning stages and the empathy shown by this firm. On the day nothing was too much trouble, Luke had everything organised to clockwork — thank you for making such a sad event run so smoothly."
— Sam Watkins (about Luke)
"I also decided to be a pallbearer; Luke and his team talked me through the process and made the experience beautiful rather than uncomfortable. I cannot recommend this team of kind and expert professionals highly enough."
— Dean Turner (about Luke)
"What stood out most was their genuine compassion — it never felt like just a service, but rather a team of people who truly cared. We will always be grateful for the support they gave our family and for helping us say goodbye in such a respectful and heartfelt way."
— Kathy Davies
"Losing my dad so suddenly was devastating, but Luke made a very painful situation just that little bit easier to navigate. His warmth and empathy never went unnoticed, and it felt like he genuinely cared about getting everything just right for us."
— Emily Jackson (about Luke)
David Heal
Director
During the 1970's the goodwill of the business continued through the management of Ernest's sons, John and David. With …
Ernest Heal
Founder
In 1929, Ernest Heal founded the family business, operating from his home in Broadwell, Coleford. He provided a very di…
John Heal
Director
During the 1970's the goodwill of the business continued through the management of Ernest's sons, John and David. With …
Neil Williams
Director
Neil Williams, who is married to the founder's granddaughter, joined the company in 1998 as a third generation and cont…
Neil Williams
Funeral Director (third generation)
Neil Williams is married to the founder's granddaughter and joined Ernest Heal and Sons in 1998, helping to carry forwa…
Neil Williams
Funeral Director (third generation)
Neil Williams, who is married to the founder's granddaughter, joined the company in 1998 and continues the family tradi…
Paul Heal
Funeral Director (third generation)
Paul Heal, the founder's grandson, joined the company in 1998 and continues the family tradition of upholding the highe…
Paul Heal
Director
Paul Heal, the founder's grandson, joined the company in 1998 as a third generation and continues the family tradition …
Paul Heal
Funeral Director (third generation)
Paul Heal is the founder's grandson and joined the company in 1998, continuing the family tradition of upholding the hi…
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 01600772244We'll call you back
Ernest Heal and Sons will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Ernest Heal and Sons will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
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