Where can I find a full list of your prices and service options?
What is the size of any upfront deposit required?
An on account payment of £2000.00 is required.
When must I pay the upfront deposit?
We require the on account payment before the funeral date unless solicitors are dealing with the finances. The direct funeral of £1750 needs to be paid in full before the funeral.
How long will I have to pay the final balance?
A final account is sent a week after the funeral and you have 30 days to settle the account or just keep us up to date if solicitors/probabate/bank is involved.
What are my options for paying the deposit and final balance?
We accept credit and debit cards, cash, cheque or online payments
Will any additional charges apply is I don’t pay the bill on time?
No charges for late payment but additional charges may be incurred if the account is sent to debt collectors, takes months to settle or has to go to court.
If I change my mind after engaging you as my funeral director, will you charge me (and if so, how much)?
There are no cancellation fees but if any charges have been incurred before we are told of the cancellation, ie removal fees, then these fees will be passed on to the family or the new funeral director.