The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
The North Parade office is where Freeman Brothers has been based since 1855. It has full facilities for caring for Deceased people, a beautiful Chapel of Rest and arranging rooms. It offers full disabled access and is usually open 8.00am to 6.00pm on weekdays and 9.00am until 1.00pm on Saturday mornings.
See our website for more information about us and our Horsham branch.
Where can I find a full list of your prices and service options?
Freeman’s looked after me extremely well to guide me through the process easily and sympathetically. I felt comforted and in very safe hands throughout from the first call to the actual cremation. Everything was dealt with clearly and quickly so I did not worry about a thing at a very difficult time. I can’t recommend them highly enough.
Jackie Dockreay via Google
2 weeks ago
Totally professional, caring, understanding and well organised service. Their "delicate" and "sincere" approach to our loss was very comforting. Communication between Freemans and the Bereaved absolutely faultless. Without their guidance we would not have had any idea of what was involved in the stages and processes needed from time of passing t...
Colin Berry via Google
3 months ago
I chose to use Freeman Brothers for my father's funeral service after looking at their website and seeing that all their services and options were listed with the associated costs. From the first contact they have been nothing but efficient, helpful, compassionate and their recommendations for a Civil Celebrant and florist were of the highest q...
Andrew Read via Google
3 months ago
Freeman Brothers arranged the funeral of my mum last week and we cannot thank them enough for the excellent service during such a difficult time. Martin our contact at the Billingshurst office and conductor at the Crematorium on the day made everything simple and stress free. Everything was done to a high professional standard but with a caring...
Eunice Bergin via Google
4 months ago
Freeman Brothers arranged my Uncle's funeral last week. The staff we dealt with were kind, sympathetic, efficient and totally professional. Special thanks to Tina for all she did to make sure everything went smoothly and for helping sort out a particular piece of music we had requested for the service. The team who attended on the day were wo...
