The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Just wanted to say thank you so much to you all for the support you gave us on the passing of Simon Thompson. Your care & compassion has been amazing. The funeral yesterday was a lovely send off for Simon and was just what he wanted. Thank you, Sue Kelly (Simon's Mum)
Sue Kelly via Google
3 years ago
I just wanted to thank George, Wendie and their team for providing our family with such a lovely funeral for our wonderful mum. Wendie was so helpful, nothing was too much trouble. George and his team were just fabulous. We know mum would’ve approved. The challenges Covid placed on the proceedings were handled with such compassion. Thank you aga...
Rebecca Dallman via Google
2 years ago
We can't thank Ruth and her team enough..words cannot begin to explain how wonderful and dedicated they are during this very sad time. Nothing was too much to ask for. Ruth was so kind and caring and really worked hard to get an understanding of who our Mum/Nana was in order to give her the best care, she was 100% committed and put her heart out...
Nikki Hancox via Google
2 years ago
We would like to say a big thank you from Ireland to Ruth and the team for the beautiful service you gave for our beloved Pam. Your thoughtfulness to all the family shone through. Nobody likes a funeral but we have all said it was beautiful and a true celebration of Pam's life. You are truly gifted people with big hearts and you certainly made t...
kath o'brien via Google
5 years ago
A huge thank you to the whole team at Chellastonfor making Mums funeral such a special day,it was everything we wanted it to be and most importantly everything She would have wanted it to be.I must give special thanks to Wendie and George for your sensitivity and care during this sad time for my family.Your attention to detail isamazing,Mums fun...
