The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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From start to finish, Rob, Liz and the team at Goodwins were superb. We were dealt with in the utmost respect and professionalism. I cannot commend them enough. We were able to make our fathers funeral extremely personal and meaningful. Rob & Liz were very accommodating and sensitive to our requirements, making helpful suggestions and recommend...
Shaun Gomes via Google
a year ago
I was very impressed with Goodwins. They were truly exceptional. Always professional, friendly and a pleasure to deal with and everything went very smoothly. Communication was great and they always answered the phone. It really struck me how genuinely kind and caring they were. Nick and Liz who I dealt with were wonderful and always went the ext...
Amanda W via Google
a year ago
Dearest Robert, Liz and all the team at Goodwins Funeral Directors in Gloucester.I am not sure we will be able to convey to you just how much we appreciate the way you have looked after us and most importantly Mum, over the last 4 weeks.From the first phone call I had with you Robert, it was clear to me that you know what is needed to make a fa...
Ros Moritz via Google
a year ago
From the moment we made the call and spoke to Nick our experience was fantastic. We called into the office and spoke to Rob to start making preparations for the funeral of my mum. Rob made everything so easy, we couldn’t believe how easy it all went. We had arranged for mum to go to the Heathville road site where we met Liz on 2 occasions and ag...
Isabel Wilkins via Google
a year ago
Thank you so much to Nick and team for making a truly awful time more bearable. You were professional, kind, understanding and helpful beyond your fee. Thank you Nick, from the bottom of our hearts.Would not hesitate to recommend.
