The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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From the moment we met Nicky and Debbie we were totally put at ease after dreading what we were going to be faced with, they are the most kindest and empathetic people you could wish to meet at such a sad time. Their work was outstanding and the order of service cards literally took our breath away. Every time we had to visit them we left feelin...
Steve Wood via Google
5 months ago
Haine & Son were compassionate, professional and provided an excellent service to us. Their attention to detail throughout was exemplary and I would highly recommend them to anyone.
PENNY HAWKINS via Google
11 months ago
It seems really strange to be writing a review for the Undertaker that arranged the funeral of my darling wife. It was 2 months ago but I still have people telling me how beautiful the funeral was and how she would have thought it was perfect. Debbie, who arranged everything perfectly)and Jodie, the consummate professional, were brilliant. Th...
Glyn Freeman via Google
11 months ago
The most amazing experience dealing with the very lovely Nicola, she was professional and faultless through every step of funeral planning helping me anyway she could. Cannot recommend this firm enough and if your lucky enough to have Nicola help you, you will have no worries at all!! She made my difficult time so much easier to deal with, thank...
Amy via Google
a year ago
I have dealt with Haine & Son in Battle with Debbie, Nicky and Jodie several times over the last year and they have constantly been professional, hard working and always going above and beyond. I would not hesitate to recommend them for a professional and sensitive service.
