The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
Haven Funeral Services was established in 2002.
Our dedicated teams at our Acton, Hayes, Hillingdon and Northwood Hills funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one. We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
Where can I find a full list of your prices and service options?
All members of the team were very helpful, treated my Dad with respect and made sure that everything ran smoothly and according to our wishes. They took the time to make sure that my Mum was comfortable during the service and were really attentive. I was particularly touched to notice Anna at the door of the office as the cortège passed by. ...
Janet Muir via Google
in the last week
Jackie, Anna & Doug were all very professional, sympathetic & helpful. We couldn’t have asked for more. They were all so lovely.
S Hawkins _ via Google
8 months ago
I highly recommend Haven Funeral Services. Brian and Jackie were an immense help at a incredibly difficult time.We felt they had our best interests at heart and they helped us in arrangements of our sons funeral. They delivered their service with compassion, communicated well and importantly, they did what they said they would.Thank you to the t...
Adam Metssitane via Google
8 months ago
Haven provided, care, compassion and a good service at a difficult time. The communication throughout was respectful, informative, and we were guided through the relevant paperwork and any options were clearly explain to us. On the day of the funeral they adapted to last minute changes and carried out our wishes with dignity.
Philip Ashlee via Google
9 months ago
Haven Funeral Services were the perfect people to bring my dads funeral planes together. They were efficient, corporative, helpful, charismatic and most importantly, supportive through this tough time.I was impressed with the comms from Haven Funeral Services, they were always at the other end of the phone and on email.My farther was repatriated...
