The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
Haven Funeral Services was established in 2002.
Our dedicated teams at our Acton, Hayes, Hillingdon and Northwood Hills funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one. We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
Where can I find a full list of your prices and service options?
I can only say how professional and caring Haven are. We dealt with Micah, who was very helpful and took her time over every detail. Despite the sadness of the situation, it was always a pleasure to have someone like Micah to guide me through. Everything on the day of the funeral ran perfectly and Doug was equally kind and professional. I wo...
Tatjana Stream via Google
6 years ago
We chanced upon Haven on the way back from picking up death certificates and after talking to the usual chains that were all lovely but very much trying to fit us into their plan and not ours. We dealt with Paul at the Broadway branch in Acton and it was serendipity that our paths should cross. I would recommend Haven and in particular Paul to a...
Diana Terrones via Google
7 months ago
Haven were fantastic in helping with the arrangements of a family member’s funeral. In what was a very difficult time, they made what could’ve been a quite stressful process very easy and were totally compassionate, accommodating and the attention to detail was exemplary. Micah was the main point of contact and she is a credit to the company. Al...
Vatche Cherchian via Google
5 months ago
I thank you so much for all Heaven staff and Brain who is the owner of Heaven Feneral services he took all our pressures and sadness away and organised everything as quickly as possible plus affordable prices. I recommend everyone to choose Heaven Feneral services you will be free of worry.
Hellen Gebrekidan via Google
8 months ago
A professional, courteous and understanding service from Micah, Brian and the team. The saddest time of my life was made easier knowing that Haven had everything at hand from collecting my mother until her cremation. The whole process was effortless and I am truly grateful for everything that was done. Fabulous job!
