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You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Hayley Owen Funeral Director will call you back.
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Hayley Owen Funeral Director is an independent, family-run funeral home based at 169–171 Boroughbridge Road, York, serving York and the surrounding communities. Founded in 2015 by Hayley Owen and her husband David, the business prides itself on being York's most qualified independent funeral directors, with Hayley holding the qualifications of MBIE, Dip.FD, CTLLS, LM.BIFD, and MEAE — making her one of the only fully qualified lady funeral directors, undertakers, and embalmers in the area. The team currently includes three fully qualified funeral directors and two fully qualified mortuary staff, all trained to the highest professional standards via the British Institute of Funeral Directors and Greenwich University.
Hayley Owen Funeral Director takes a personalised, modern approach to funeral care, offering a wide range of services including traditional religious and non-religious funerals, eco-funerals, horse-drawn hearses, burials at sea, and military funeral arrangements. The team does not employ salespeople and actively seeks to reduce costs for families wherever possible, ensuring each service truly reflects the wishes of the deceased and their loved ones. The funeral home is available 24 hours a day, 7 days a week, and welcomes families to visit the premises and ask questions about their care procedures.
"Beth looked after us as a family whilst my husband was in their care, reassuring us that we could call anytime and see him when we wanted. We contacted Hayley by phone in the early hours of the morning and she was very helpful from the get-go."
— Morag White (about Beth)
"Words can't express what a difference your kindness and understanding made. Their kindness, empathy and knowledge are second to none! Nothing was too much trouble — their service was bespoke and helped us say goodbye and celebrate our loved ones lives in the way they each wanted."
— Shelley Snowden (about Hayley)
"They went above and beyond in helping us accommodate our traditions and customs. Not only this, but Hayley also made it possible for us to have the funeral in another city so we could bury dad next to my grandparents. We came across many hurdles during the planning of the funeral, but Hayley and her team handled it so well."
— jess yang (about Hayley)
"Victoria guided and held our hands all the way. Hayley you went above and beyond in our hour of need...words cannot express our thanks."
— june cottam (about Victoria)
"We were also been gentle held in our grief and supported at every step. Gary was the staff member who helped us sort the funeral with care and compassion and a lovely down to earth attitude which put us at ease straight away. It was so comforting to know dad was in safe hands."
— Digger York (about Gary)
"I don't mean to upset reading this but to let you know she looked after my Dad with the greatest respect she made him look like a beautiful resting angle simple perfect and looking like he did before his illness. I had no intention of seeing dad in the Chapel of rest till I saw the tears of joy from my brother."
— Jeannette Husband (about Hayley)
Beth Harron
Funeral Director (Dip.FS, Cert.FS, LMBIFD)
"We contacted Hayley by phone in the early hours of the morning. She was very helpful from the get-go. Beth looked after…"
Beth Harron
Funeral Director, Dip.FS, Cert.FS, LMBIFD
"Beth looked after us as a family whilst my husband was in their care, reassuring us that we could call anytime and see …"
Dave Owen-Barker
Funeral Director, Managing Director (Dip.FS, Cert.FS, LMBIFD, MIFDC)
Dave is the managing director, accounts manager, and one of the funeral directors at Hayley Owen's, licensed and certif…
Dave Owen-Barker
Managing Director, Funeral Director, Dip.FS, Cert.FS, LMBIFD, MIFDC
Dave is the managing director, accounts manager and one of the funeral directors at Hayley Owen's, holding the Dip.FS q…
Hayley Owen
Funeral Director, Undertaker and Embalmer (MBIE, Dip.FD, CTLLS, LM.BIFD, MEAE)
"I had no intention of seeing dad in the Chapel of rest till I saw the tears of joy from my brother. She looked after my…"
Hayley Owen
Funeral Director, Undertaker and Embalmer
"I don't mean to upset reading this but to let you know she looked after my Dad with the greatest respect she made him l…"
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 01904792525We'll call you back
Hayley Owen Funeral Director will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Hayley Owen Funeral Director will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
Find trusted, NAFD-accredited funeral directors in York, North Yorkshire. All 10 listed members follow a strict Code of Practice, giving your family the care and protection it deserves.
What to wear to a funeral in the UK: traditional expectations, modern dress codes, religious variations, what not to wear, and guidance for children.
The average cost of a funeral in the UK is £4,141. This guide breaks down every fee, explains regional differences, and shows you how to manage costs without compromising dignity.
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