Heart of England Co-op Funerals

Ultimate owner: Heart of England Co-op Funerals

We are experienced and compassionate funeral directors, helping bereaved families in and around Coventry and the surrounding areas.

Service and pricing information

Our attended funeral price which meets the
CMA's Attended Funeral Criteria:

£2,305.00

Please visit our branch website to find out more about our services and pricing.

View Our Website

Attended Funeral

The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.

These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.

The criteria for the Attended Funeral:

Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.

Further information

We are proud of our history dating back to 1832, as a small independent regional co-operative our main aim has always been around helping people, nowhere is that more apparent than in our funeral locations.

We have been serving the local community here for many years, helping families through a difficult time with care and compassion.

Where can I find a full list of your prices and service options?

View Our Website View Our Price Brochure (PDF) View Our Pricing (Link)

What is the size of any upfront deposit required?

We respectfully request a 50% deposit is paid within 5 working days of the funeral being arranged. Depending on the type of funeral and the services you request this figure may vary from £2,000 to £2,500 or more, based on the choices you make. This deposit mainly goes towards covering the third-party payments. Please note ‘Unattended funerals’ require full payment in advance.

When must I pay the upfront deposit?

Within 5 working days of the funeral being arranged. If the funeral will take place before the 5 days, then we request the deposit within 48 hours of arranging the funeral. If this is not possible, we ask that you inform our colleague who will be able to offer further advice on this matter.

How long will I have to pay the final balance?

We send out our invoice a couple of days after the funeral has taken place, you then have 28 days to pay the account in full. If you are experiencing any financial difficulty please talk to us so that we can offer help and advice. In certain circumstances we may be able to offer the option to pay by instalments.

What are my options for paying the deposit and final balance?

Our preferred payment option is a BACS transfer from your bank account to ours, but we also accept credit/debit cards, and cheques. If you are experiencing any financial difficulty, please talk to us so that we can offer help and advice.

Will any additional charges apply is I don’t pay the bill on time?

In our Terms and Conditions we reserve the right to charge interest on any late payment at 4% above the base lending rate of the Co-op Bank PLC, calculated on a daily basis. If you are experiencing any financial difficulty please talk to us so that we can offer help and advice. In certain circumstances we may be able to offer the option to pay by instalments.

If I change my mind after engaging you as my funeral director, will you charge me (and if so, how much)?

In the unlikely event that you no longer wanted us to act for you, you can cancel our contract. At this point and with immediate effect you would be responsible for the payment for any services and products we have provided. If a service has not been provided in full we would charge a percentage of the relevant fee/amount in line with the percentage that we had completed.

Reviews

5 stars out of 14 reviews

2 months ago

A big thank you to all the staff at the Holyhead Road branch for their excellent all-round service, when making arrangements for the funeral of our Mum. A special mention must go to Jenni. Very professional and efficient, but also compassionate and really personable, making the whole experience far less daunting.We will always be more than happ...

David Walsh via Google

a month ago

What a wonderful experience at such a difficult time. Jenni was supportive, calming, answered all our questions with sensitivity and clarity . On the day of the funeral. Jenni and both Dean’s were very calming and we felt as if the day was going to be so well organised, and everything was going to go smoothly. Thank also to all the staff who we ...

Tim Dodd via Google

2 weeks ago

The heart of England funeral directors are extremely sensitive to the families of the departed and offer the utmost support in such a difficult time. I would recommend them whole heartedly. I would like to thank them all for their help and support

Cheryl Humphrys via Google

2 weeks ago

Emma was fantastic in helping with my father’s passing. It has been a while since his funeral but wanted to let people know I would highly recommend this place. Emma was very professional at her job.

Louise Forsyth via Google

2 months ago

I would highly recommend Co-op lower Hollyhead RoadThe care compassion and support we received as a family from Janice & Jenni was absolutely outstanding and went way above expectations.We honestly can’t thank them enough for everything ❤️

jane ellis via Google

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