Heart of England Co-op Funerals

Ultimate owner: Heart of England Co-op Funerals

We are experienced and compassionate funeral directors, helping bereaved families from Kenilworth and the surrounding areas.

Service and pricing information

Our attended funeral price which meets the
CMA's Attended Funeral Criteria:

£2,305.00

Please visit our branch website to find out more about our services and pricing.

View Our Website

Attended Funeral

The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.

These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.

The criteria for the Attended Funeral:

Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.

Further information

We are proud of our history dating back to 1832, as a small independent regional co-operative our main aim has always been around helping people, nowhere is that more apparent than in our funeral locations.

Chris, our funeral director, along with Georgette and Ailtia are proud to serve the local community, helping families through a difficult time with their professionalism and dedication.

Where can I find a full list of your prices and service options?

View Our Website View Our Price Brochure (PDF) View Our Pricing (Link)

What is the size of any upfront deposit required?

We respectfully request a 50% deposit is paid within 5 working days of the funeral being arranged. Depending on the type of funeral and the services you request this figure may vary from £2,000 to £2,500 or more, based on the choices you make. This deposit mainly goes towards covering the third-party payments. Please note ‘Unattended funerals’ require full payment in advance.

When must I pay the upfront deposit?

Within 5 working days of the funeral being arranged. If the funeral will take place before the 5 days, then we request the deposit within 48 hours of arranging the funeral. If this is not possible, we ask that you inform our colleague who will be able to offer further advice on this matter.

How long will I have to pay the final balance?

We send out our invoice a couple of days after the funeral has taken place, you then have 28 days to pay the account in full. If you are experiencing any financial difficulty please talk to us so that we can offer help and advice. In certain circumstances we may be able to offer the option to pay by instalments.

What are my options for paying the deposit and final balance?

Our preferred payment option is a BACS transfer from your bank account to ours, but we also accept credit/debit cards, and cheques. If you are experiencing any financial difficulty, please talk to us so that we can offer help and advice.

Will any additional charges apply is I don’t pay the bill on time?

In our Terms and Conditions we reserve the right to charge interest on any late payment at 4% above the base lending rate of the Co-op Bank PLC, calculated on a daily basis. If you are experiencing any financial difficulty please talk to us so that we can offer help and advice. In certain circumstances we may be able to offer the option to pay by instalments.

If I change my mind after engaging you as my funeral director, will you charge me (and if so, how much)?

In the unlikely event that you no longer wanted us to act for you, you can cancel our contract. At this point and with immediate effect you would be responsible for the payment for any services and products we have provided. If a service has not been provided in full we would charge a percentage of the relevant fee/amount in line with the percentage that we had completed.

Reviews

5 stars out of 17 reviews

3 years ago

I could not have hoped for more care kindness and practical help than I received from the Kenilworth branch of the Heart of England funeral care. They made a tragic experience bearable. They patiently helped arrange the service and the music to our requirements. The flowers were beautiful. Their help on the day ensured that the service was forma...

Elizabeth Saxon via Google

4 years ago

We chose Cooperative Funeral Care, to say goodbye to my father 8/4/2020. We had used them in 2012 to wish farewell to my mother. I am so grateful that we chose them again. With the current restrictions my family from Ireland and Germany couldn’t fly over, so I made all arrangements on my own, however having the kind help of Elizabeth felt like I...

Kay Copsey via Google

3 years ago

Having lost both my mother and mother in law within 48 hours, we found ourselves with two funerals to arrange. Elizabeth stepped in immediately and was professional, helpful and caring throughout. She helped my wife and I through what was a traumatic time for both families. Both services at the crematorium went without a hitch and the few fam...

Mark Robbins via Google

3 years ago

It was a sad time for me after the death of my Mother. Arranging her funeral became very emotional.Elizabeth and Diane helped me sort out all the arrangements for the funeral preparation and crematorium service to my full satisfaction.Their communication of proceedings was excellent at all times.I thank them both and their staff for providing a...

Barrie Lusted via Google

2 years ago

Very sad time for me lost my partner on 30 July 2021. The staff at the co-op funeral in kenilworth were amazing and very helpful too me and my sister in law. Went to see her every day before the funeral. Sometimes was upset and very emotional and they take time to come and look after you talk to you.Even the funeral director she was amazing the ...

Robert Taylor via Google

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