The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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I can't thank all the staff at Heritage & Sons enough for guiding me through the funeral arrangements. They were very helpful and supportive throughout, and organised everything beautifully. I'm so very pleased that I chose Heritage & Sons at what was a difficult time.
Margaret Brewer via Google
2 months ago
My family has sadly had occasion to use Heritage's services twice this year, but upon our second bereavement we did not hesitate to contact them again. In fact it was a comfort to do so, knowing from our first experience that we would be in caring and professional hands. The staff acted with sensitivity, explained things clearly, gave us space t...
James Baer via Google
a month ago
Heritage & Sons organised a marvellous, professional and dignified funeral for my late mother in-law in September 2020. We could not have asked them to be any better and would therefore recommend them most highly.
Ian Howard via Google
5 months ago
So pleased we chose Heritage for Mum's funeral. From the first phone call through to the funeral itself, everything went smoothly. Mum's death was expected. We had already enquired at Heritage on what to do when she passes. When the time came, the undertakers who arrived to collect Mum were sympathetic and respectful of our situation. We felt Mu...
Clive Snowden via Google
7 months ago
Becky and her team did a G R E A T job organising my father's funeral service within a short time frame . All went smoothly, much sensitivity was shown and Becky was helpful, supportive and obliging throughout. She also introduced a wonderful lady called Gail who conducted the ceremony with beautiful readings in a most graceful fashion. My fath...
