The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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We used Heritage for my Father In Law's funeral - Everything they did was efficient, and done with compassion and understanding. The follow up by Sue was great and the team at the Crematorium were fantastic (sorry don't know their names). I would highly recommend Heritage and Sons they are truly professional at everything that they do... Many t...
John Charnock via Google
a month ago
At an incredibly difficult time, Sue, from Heritage & Son's showed great empathy and we could not have asked for more from her in respect of the support she gave with making the arrangements for mum's cremation. I would also like to acknowledge all of the other members of the team who through great professionalism ensured that the day went so sm...
Paul Rossiter via Google
3 months ago
The amazing team at Heritage and Sons made arranging my brothers funeral so much easier. Sue and Jordan in particular were professional, warm, thoughtful and genuinely caring.I would like to thank the team for all their help during such a difficult time for us.
Leigh Gibson via Google
a week ago
very nice service, took all our wishes into consideration, all who attended the funeral complimented the service.
Sophie Aris via Google
3 weeks ago
First class service, guiding us through the journey towards the final celebration with caring considerate advice at every stage on every aspect or in response to any question asked.
