The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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I would like to say a big thank you to Carol and Jordan for their support in such a difficult time. They went above and beyond to help me plan my nans funeral and nothing was too much for them. With their guidance they made the planning so much easier. Their attention to detail was exceptional. I felt you both took such good care of me, my famil...
Donna Porter via Google
a month ago
I can't thank Heritage & Sons enough for all they did through such a difficult time for me & my family. They went above and beyond for us with the recent passing of our dad, as they did 11 years ago when my mum passed on. They truly are a wonderfully kind and compassionate family. Thank you so much from the the bottom of our hearts Carol, Jordan...
Avey Naomi via Google
3 months ago
We received a wonderful service from Jordan and Carol. Very warm and welcoming and made us feel completely at ease at such a difficult time. Always happy to answer any questions we had and always very compassionate.We were extremely happy at the care they took of my late aunt. We could not have asked for more of them.
Sheila Kingsland via Google
2 weeks ago
I have never before felt so lost when my Pa passed away 7/10/2020. After the first phone call to Carol, at Heritage And Sons, I felt wrapped in cotton wool. I was guided and supported every step of the way. From his passing to our last goodbyes, Carol, Jordan and Becky have been my Pa’s Angels and I can’t thank them enough xx Thank you all xx Mi...
Shocking via Google
a month ago
Very great services from heritage very professional and very caringVery easy to talk to and friendly they care thank you to car and Jordan for Paul and my son Lewis a year ago x
