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Heritage Funeral Service Ltd will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Heritage Funeral Service Ltd will call you back.
Free, no obligation. We'll pass your number to the director.
Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Heritage Funeral Service is an independent funeral directors based at 82 Broad Street, Blaenavon, Gwent, serving communities across Torfaen, Blaenau Gwent, Caerphilly, Newport, Monmouthshire, and Cardiff. Founded in 2012 by Funeral Director Craig Brown and his business partner Judith Powell, the company has built a reputation for providing compassionate, professional, and personalised funeral services to the families it serves.
Over the years, Heritage Funeral Service has grown significantly. In 2014, the business acquired Park Street Methodist Church, transforming it into a private chapel of rest in Blaenavon — a place of comfort for families and the wider community, also available as a service venue for funerals and memorial services. In 2023, a further premises, The Funeral Home in Varteg (formerly Brian M Watkins Funeral Directors), was opened, offering a more intimate setting with full disabled access.
The dedicated team at Heritage Funeral Service provides a round-the-clock, personal service, guiding families through every step of the funeral arrangement process with empathy and care. Their Google reviews consistently reflect the high level of compassion and professionalism shown by all staff members. The company offers a range of services including traditional funerals, direct cremations, attended direct cremations, natural and eco funerals, and funeral plans.
"You gently guided us through the funeral arrangements and enabled us to honour his memory and give him the dignified send-off he deserved."
— Velma Oxley (about Craig)
"Craig and the team treated my Father with incredible dignity. They were so sensitive and caring towards all the family and worked closely to ensure the service was a true reflection of Dad. We are so very grateful and would like to express our heartfelt thanks."
— Angharad Foster (about Craig)
"Matthew walking in front of the hearse was a beautiful mark of respect which touched our hearts."
— Yvette Simmonite (about Matthew)
"Amanda even called the relative parties herself to try and facilitate the process on our behalf. Heritage displayed an excellent level of professionalism as well as sympathy and consideration at every stage of my sister's passing."
— lynda wilcox (about Amanda)
"Heritage Funeral Directors Are Excellent They Helped Myself And My Family After Losing My Son Suddenly At The Age Of 26. Nothing Was Too Much Trouble For Them. From Asking Questions Taking Items Up To My Late Son And Arranging Viewings They All Showed Compassion And Empathy."
— Lyndsey (about Craig, Amanda, Matthew)
"As soon as Martin learned he had cancer, he went to Heritage to plan his funeral. He described it as 'as lovely an experience as you can imagine for something that's not normally pleasant'. He said Amanda was wonderful with him, and he enjoyed spending time with her in their lovely offices. They were both knowledgeable, gentle and respectful in a sincere way, and I knew instantly that Martin was in the best hands."
— Jackie Huybs (about Amanda)
Amanda Peake
Funeral Director
"As soon as Martin learned he had cancer, he went to Heritage to plan his funeral. He described it as 'as lovely an expe…"
Carol Brown
Administrator
Affectionately known as "Our Mam", Carol Brown is an Administrator at Heritage Funeral Service and a cherished member o…
Craig Brown
Company Director / Funeral Director (Dip.FAA, Dip.FD)
"Craig and the team treated my Father with incredible dignity. They were so sensitive and caring towards all the family …"
Ellie Bourne
Office Manager
Ellie Bourne serves as Office Manager at Heritage Funeral Service, providing administrative support and helping to ensu…
Georgia Flook
Administrator
Georgia Flook is an Administrator at Heritage Funeral Service, supporting the team in day-to-day administrative duties.
Heather Watkins
Administrator
Heather Watkins is an Administrator at Heritage Funeral Service, contributing to the smooth running of the office and s…
Judith Powell
Company Director
Judith Powell is a co-founder and Company Director of Heritage Funeral Service, working alongside Craig Brown to build …
Matthew Williams
Funeral Director (Dip FAA, Dip.FD)
"Matthew walking in front of the hearse was a beautiful mark of respect which touched our hearts."
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 01495793144We'll call you back
Heritage Funeral Service Ltd will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and Heritage Funeral Service Ltd will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
Find trusted, NAFD-accredited funeral directors in Abergavenny / Y Fenni, Gwent. All members follow a strict Code of Practice, giving your family compassionate, professional care when it matters most.
Find trusted, NAFD-accredited funeral directors in Newport, Gwent. All 10 listed firms meet strict professional standards, giving your family the care and protection it deserves.
Find compassionate, NAFD-accredited funeral directors serving Abercarn, Gwent. Every listed director meets strict professional standards, giving your family trusted care when it matters most.
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