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"This is the second time Ives and Shand has provided funeral services to our family and on each occasion Marcella has guided us through the procedure at a very emotional time with such genuine compassion in a warm and friendly manner."
— Marion Williams (about Marcella)
"At first it's all out of one's comfort zone, but once you make the first call after losing a loved one, Ives & Shand Funeral Directors made me feel so much more at ease."
— Jacqueline Biddiscombe
"Marcella is the most loveliest person you could meet to help you through all the things you have to do. It was a simple funeral but she had organised everything that we requested to the letter."
— Darren Roach (about Marcella)
"Our dearest Mum died in January 2014. We were all devastated. Marcella was there to organise everything and comfort all of us. The service itself was beautiful, just what Dad had wanted. I can't thank her enough for everything she did for us all."
— Joy Holman (about Marcella)
"She once again showed such genuine compassion in a warm and friendly manner. On the day of my aunt's funeral she had arranged everything perfectly, including the Order of Service, flowers, music and video, and made sure that the ceremony went smoothly. Everyone remarked on how nice it was."
— Marion Williams (about Marcella)
"Marcella is not only the consummate professional but also has a warmth and kindness that is a rare quality these days. We lost both our Mum and Dad on the same day, and nothing was too much trouble for her — she always had the time to make everything perfect. Our parents were given the send off they deserved."
— Lesley M (about Marcella)
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Did the person who died own a property?
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Serving families in POOLE and the surrounding area
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