The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
James and Thomas Funeral Directors was founded in 1892.
Our dedicated teams at our Woking funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements’
Where can I find a full list of your prices and service options?
Julie Brown provided sterling service for our mother's funeral, be it for logistics, administration, ceremony coordination, suggestions, advice... She displayed a perfect balance of sensitivity and firmness to keep everything running smoothly. We were very grateful to have her as it meant we had peace of mind to focus on our loss and on the peop...
Dinah McCarthy via Google
3 months ago
Our world came crashing down recently when our beautiful daughter passed away age 22 unexpectedly. Our heads were full of "Where do you go to plan a funeral ? What sort of funeral should it be ?"With a few ideas we had our first meeting with Julie Brown at the Merrow branch. As soon as we first met her, we were comforted by her warmth and unders...
Pete Aitken via Google
a month ago
Julie and her team at Merrow were wonderful. Highly professional and supportive. What more could one ask for at a difficult time for the bereaved. Excellent!
Mark Butcher via Google
3 months ago
I cannot put into words how supportive Julie was during such a difficult time. I honestly think some people are born into the job they do and she was one of those people. I’m forever grateful that this is the number I called when I didn’t know what to do we were blessed that Julie picked up the phone ❤️Colin was our celebrant and he was so absol...
Nina Tymkow via Google
3 months ago
Julie at the Epsom Rd office of James &Thomas was an enormous support to myself and family and guided us with patience and sympathy through the organisation of the funeral. We are very grateful for all help received.
