Firstly may I say a personal thank you to you Lisa, you made everything a lot easier with your calm demeanour and thoughtful ways, thanks. I’d also like to thank Mark Niblock for doing a lovely job, such a lovely person. I’d also like to thank Tom and Chris for their guidance on Thursday.

Given that people only tend to deal with undertakers during very difficult times, I have to say that my own personal experience with James Brown & Sons in Dunmurry was made so much more bareable thanks to the 1st class service we as a family received.From our initial contact through to the day of the Funeral service everything was faultless.When 1st contact was made, the funeral arranger ( Lisa ) agreed to meet with us at home to discuss our plans, Lisa's manner and professionalism during our constant chats over 10 days was exemplary.On a personal note I can only imagine how difficult a job it is to be constantly dealing with people's grief, people more often than not you've never met before, so Thank you so much James Brown & Sons (Dunmurry) and especially Lisa for your understanding and quality of service 👏👏