The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
James Brown & Sons Funeral Directors in Dundonald is situated on Upper Newtownards Road.
We can help to plan religious and non-religious funeral services and serve many different faiths. We have our own service venue on-site.
Our experienced and caring team will advise and support you at every stage of the funeral planning process, with a wide range of options and transparent pricing.
Where can I find a full list of your prices and service options?
Short review: Excellent service, genuinely caring staff and the best place to go for the worst needs. Lilian is a superstar and will not steer you wrong.------Before needing to, I never for a second considered what really needs to happen when someone dies. I also never considered what funeral director one might use, the practicalities or reaso...
DragonChris via Google
5 months ago
I dealt with Lilian and Andrew and they were both fantastic. This was such a hard time for me as I had to do everything myself and had never had to do anything like it before. There is so much to organising a funeral - but I never felt overwhelmed as I had fantastic support from Lilian in particular. We were on the phone several times on the sam...
LD G via Google
a year ago
Thank you for everything. All staff were highly professional and caring. The limo drivers (Debra& William) kept us calm when we were running a little late for the crematorium, our fault for talking to so many people after the service. Water was provided as it was a hot day, which was a lovely touch. Barry was great. Lovely to speak with him the...
Claire via Google
8 months ago
Our family have been using James Brown & Sons for generations, my Grandmother 1969, my Grandfather 1994, my Father 2013 and now my Brother 2023. from the moment you make that phone call you immediately feel like you are no longer alone. Within days they will feel like members of your family.Lilian at Dundonald branch was so kind and compassionat...
conrad phillips via Google
5 months ago
Lilian and the team were phenomenal in helping us through my father’s passing. I really can’t say enough good things about the whole team that took all the worry out of arrangements.
