Owned by: Funeral Partners Ltd
719 Upper Newtownards Road, BELFAST, COUNTY_ANTRIM, BT43NU
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DragonChris
Short review: Excellent service, genuinely caring staff and the best place to go for the worst needs. Lilian is a superstar and will not steer you wrong.------Before needing to, I never for a second considered what really needs to happen when someone dies. I also never considered what funeral director one might use, the practicalities or reasons.On the day my wife died, I briefly tried to search for a few local funeral directors close to home and compare, but I was in no state to do so and simply opted for JB & Sons as they were closest.Hand on heart, I can say I was so incredibly fortunate to land on them as they were the absolute best people to take care of us. Specifically I want to mention Lilian, our funeral arranger who held my hand every step of the way with genuine empathy, honest advice and heartfelt care, I honestly cannot sing her praises enough - as awful as her line of work is, she made it very easy, was very patient and so gentle as we dealt with every painful step.From our first phone call, she told me what to do, gave me space to call back to have my wife collected on our terms. The gentlemen who arrived at our home were solemn professionals who treated us all with absolute respect, took time to make sure we knew what they were doing and what happened next.Throughout the process, Lilian (and Janine) took care of my wife and of us beautifully, nothing was too much trouble for them - even when I completely changed the funeral arrangements a few days in, they were nothing but supportive.They do not try to push un-necessary extras or additional services that you later look back on and feel swindled by. Everything was at our pace and our choice, we asked for advice and received appropriate, sensitive guidance with full freedom of what we chose.The funeral itself was conducted brilliantly. The undertakers were smart, professional and courteous, absolute gentlemen who took great care of us all and again were very patient and happy to go with our flow.You will not be led wrong here. I'd recommend them to anyone and will sing Lilian's praises until the cows come home. Thank you!
Peter Moore
Lilian and the team were phenomenal in helping us through my father’s passing. I really can’t say enough good things about the whole team that took all the worry out of arrangements.
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