The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
James & Thomas Funeral Directors was founded in 1892.
Our dedicated teams at our Woking funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
Where can I find a full list of your prices and service options?
After losing mum in 2016, we sadly lost dad as well in May this year. Mum was looked after so tenderly by James & Thomas so leaving dad in their caring hands was the obvious choice. Liz at the Cobham branch was nothing short of an angel to my sister and I. She was compassionate and considerate and guided us so personally through the whole pro...
Sarah Clarke via Google
5 months ago
Liz bayliss was absolutely fantastic arranging my mums funeral she went above and beyond and provided everything we wanted especially making it comfortable and easy to visit mum as much as possible xx
Michele Moore via Google
8 months ago
We chose Liz and her team to deal with my step mums funeral, as she had also dealt with my fathers, years before. Liz couldn't have been more helpful and made everything as stress free as possible. I would definitely recommend Liz and her team. Thank you
Richard Canning via Google
a year ago
Well, what can I say, Liz at James and Thomas was amazing. From the moment we walked into the office she put my husband and I at ease, guiding us through the whole funeral process and making a difficult and emotional time totally stress free for us. Liz was at the end of the phone to answer any queries that we raised and dealt with everything ...
Patricia Still via Google
9 months ago
The care and service we have received from Liz Bayliss at James & Thomas was exceptional. Compassionate, caring and efficient she was ever present to advise me and my family at every stage of an intensely emotional experience.
