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You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and John Roberts & Son will call you back.
Free, no obligation. We'll pass your number to the director.
Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
John Roberts & Son Funeral Directors is a trusted funeral service provider serving the communities of Pembroke Dock, Pembroke, and South Pembrokeshire. Based at 51 Bush Street, Pembroke Dock, the company is dedicated to supporting families during some of life's most difficult moments, offering compassionate and professional funeral arrangements tailored to individual needs.
The firm provides a range of services to help families through the bereavement process, including funeral notices, donation facilitation, and transparent pricing through their standardised price list. They also offer local crematorium information and have a clear complaints procedure in place, reflecting their commitment to openness and accountability.
John Roberts & Son can be reached by phone at 01646 683 115 or by email at [email protected], and they maintain an active presence on Facebook to keep the community informed of funeral notices and updates. Their focus on serving the local South Pembrokeshire area underscores their dedication to being a reliable, community-centred funeral service.
"You guys were amazing — thank you for a small beautiful service you put on for my mum today."
— John Roberts
"Thank you for your professionalism, your understanding and tolerance of our emotions."
— Jane Boyce
"You showed the perfect balance of professionalism, formality, consideration, and friendliness. You helped us through one of our saddest days."
— Kev Sprack
"Neil and his team were the ultimate professionals as well as respectful and dignified. Nothing was too much trouble for them and made the passing of my mother as stress free as possible."
— Iain Martin (about Neil)
"We all felt safe, as our beloved Mum was in your care. Her passing was sudden, so my sisters and I were unprepared, but everything was made so much easier by your caring staff."
— Jane Boyce
Kev Sprack
6 months ago
I recently attended a small, family funeral for a dear friend. I cannot praise you too much. You showed the perfect balance of professionalism, formality, consideration, and friendliness. You helped us through one of our saddest days. Thank you all.
John Roberts
2 years ago
Thankyou for a small beautiful service you put on for my mum today for Maureen roberts you guys were amazing
Jane Boyce
3 years ago
I just want to say a huge “Thank you” to you all for the wonderful care given to my Mother. Her passing was sudden, so my sisters and I were unprepared, but everything was made so much easier by your caring staff. Thank you for you professionalism, your understanding and tolerance of our emotions. Also, thank you for the care you showed us, we all felt safe, as our beloved Mum was in your care.
Iain Martin
6 years ago
I have nothing but praise for Neil and his team. Neil and his team were the ultimate professionals as well as respectful and dignified. Nothing was to much trouble for them and made the passing of my mother as stress free as possible.
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Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 01646683115We'll call you back
John Roberts & Son will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and John Roberts & Son will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
What to wear to a funeral in the UK: traditional expectations, modern dress codes, religious variations, what not to wear, and guidance for children.
From cremation to burial, discover what UK funerals really cost in 2026 — including a full breakdown of funeral director fees, disbursements, and regional price differences to help you plan with confidence.
The average cost of a funeral in the UK is £4,141. This guide breaks down every fee, explains regional differences, and shows you how to manage costs without compromising dignity.
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