Where can I find a full list of your prices and service options?
What is the size of any upfront deposit required?
We require a deposit that is equal to or more than the third party costs (Disbursements)
When must I pay the upfront deposit?
Deposit to be paid at the time of arrangement or by 1 week prior to the funeral date.
How long will I have to pay the final balance?
30 days from receipt of invoice.
What are my options for paying the deposit and final balance?
We accept Cash, Card and Cheque. Our preferred method of Payment is BACS. We will not automatically accept offers of installment payments and these will be considered at the time of arrangement. We will offer support and guidance if finance options are required through a 3rd party provider.
Will any additional charges apply is I don’t pay the bill on time?
we may charge you interest:
-at a rate of 4% above our bank’s Base Rate from time to time in force;
-calculated (on a daily basis) from the date of our account until payment;
-compounded on the first day of each month; and
-before and after any Judgment (unless a Court orders otherwise).
We may recover the cost of taking legal action to make you pay.
If I change my mind after engaging you as my funeral director, will you charge me (and if so, how much)?
In the event that you exercise the right to cancel this contract during the cooling-off period, you will be required to pay a reasonable amount for goods and services already supplied
