Medway Funeral Directors

Owning Company: Family Funeral Service
We are an independently owned funeral directors
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Further information

We are an independently owned and friendly funeral directors with welcoming premises.
Nothing is too much trouble and there is no such thing as a 'strange question'.
Our staff are trained to a high standard and Colin who is at the branch will arrange the funeral and will also be your funeral director on the day.
Where can I find a full list of your prices and service options?
What is the size of any upfront deposit required?
We will require an on account payment of £2000.00
When must I pay the upfront deposit?
We will require the on account payment before we bring the deceased person into our care from hospital. This does not apply to nursing homes or hospices.
How long will I have to pay the final balance?
We will require the balance of the account to be paid within 4 weeks of the final account The final account is usually sent a week after the funeral service.
What are my options for paying the deposit and final balance?
We accept all major credit/debit cards for the on account payment and for the final balance. We also accept payment by cheque, cash or online.
Will any additional charges apply is I don’t pay the bill on time?
We do not charge any extra for late payment, however we do expect prompt payment at the 4 week point. Any charges incurred if the account has to go to debt collectors or court will be passed on to the family.
If I change my mind after engaging you as my funeral director, will you charge me (and if so, how much)?
If you change to another funeral provider, we will only charge you the amount for the removal of the deceased person into our care. If we have not already brought the deceased person into our care then there will be no charge to you. If the removal was out of hours then it will be £300, or £200 if this was in working hours.
Our Address
108 Frindsbury Road
Strood
Rochester
ME24JB

Reviews

5 stars out of 23 reviews
5 months ago
As a funeral celebrant, I am privileged to work with some of the best Funeral Directors in the industry. But there are always those that have a special place in your heart because you see how they always go that extra mile to give their families more, and to give them ideas to make the funeral for their loved ones something unique and special t...
Yvonne Roberts via Google
3 months ago
Medway Funeral Directors arranged the funerals for my Mother & Grandmother this spring. Colin was professional, understanding and respectful, always willing to do everything to make sure the funeral was right even though the arrangements were made over the phone due to the difficult circumstances this year. I would have no hesitation in recomm...
Richard Fisher via Google
a month ago
When my husband of 60 years died, the thought of arranging his cremation was really daunting. I went to see Colin at Strood Medway funeral director’s and I couldn’t have wished for a kinder and more professional person to guide me every step of the way. Nothing was too much trouble and he gave us as much of his time as we needed - never ever ru...
anne healy via Google
4 months ago
As soon as I walked into MFD and spoke to Colin I knew I'd found the place I wanted my husband to rest and who I wished to conduct his funeral. Colin was always so professional and kind and nothing was ever too much trouble. I'd highly recommend him. The premises is light and welcoming with no dusty artificial flowers!
Collette Chesney via Google
8 months ago
We used Medway Funeral Directors for the funeral of our Father. From the very first meeting Colin put us at our ease and took the worry out of the day. He went out of his way to make sure we had the correct music and found a celebrant to fit the kind of service we wanted.We would like to thank Colin for the professional and considerate way he he...
Helen and Will via Google