5 star service all the way!My dear mother sadly passed away in June of this year (2023) and soon after I contacted Medway Funeral Director to arrange her burial. The whole process was new to me and Colin explained, guided and supported me through it from start to finish. My questions were answered in a calm and friendly manner and any change or alteration I wanted for my mum's burial were nicely accommodated. The service provided was 1st class and I will 100% recommend Medway Funeral Directors.

Medway Funeral Directors , Colin and the team , were above and beyond my expectations regarding my husband care and funeral.My husband died sudden and unexpectedly and Colin went out of his way to ease any pressure and difficulty arising regarding dealing with the death and the afterlife care of my darling Nick.Always welcoming and friendly. The hospital had kept my husband body for a longer than expected time due to an inquest arising. Colin and the team collected Nick from the hospital, cared for him and assisted in any arrangements I needed to make.I never felt pressured or rushed In any way. Colin arranged and advised in all accounts- even to the point of me viewing my husband prior to the funeral.Always available when I needed to pop in, to see Nick, feel Nick or talk about Nick.I had a lot of jewellery made with Nicks ashes and Colin game me a small piece of Nick to carry with me to comfort me, while awaiting the completion of all jewellery using any ashes and then any spare ashes being reunited with Nicks main ashes.I cannot thank Colin and the team enough, the personal service has bonded us a good friendship and I will endeavour to keep in touch, now I have my darling Nick home, safe and sound after many moths of torment.I recommend this small, personal, family run and intimate business to anyone in need of guidance and confident their support and love for your loved one , will shine above and beyond your expectations x thank you Colin and the Whole Team 💙🫶 kind Regards Mrs P x