Where can I find a full list of your prices and service options?
What is the size of any upfront deposit required?
We will require an on account payment of £2000.00 or in the case of the direct cremations, we require the payment in full before the funeral
When must I pay the upfront deposit?
We will require this on account payment before we collect the deceased person if in hospital. This must be paid before the funeral date. For all other arrangements, the on account to be paid before the funeral unless solicitors are involved
How long will I have to pay the final balance?
We require payment of the balance, 4 weeks after you receive your account. The account is usually sent a week after the funeral service.
What are my options for paying the deposit and final balance?
We accept all the major credit cards for payment of the on account monies, and you can also pay by cheque, cash or online.
Will any additional charges apply is I don’t pay the bill on time?
We don't make additional charges but we do ask for payment to be prompt at the four week period. Thank you.
Any charges incurred if the account remains unpaid and has to go to a debt collection agency or court, will be passed onto the family
If I change my mind after engaging you as my funeral director, will you charge me (and if so, how much)?
If you change to another funeral provider, we will only charge the standard fee for removal of the deceased. This is £200 during working hours and £300 out of working hours. If we have not yet moved the deceased into our care, there will be no charge.
