Michael G Ryan Son & Daughters Funeral Directors in Newport, Gwent | NAFD

Michael G Ryan Son & Daughters Funeral Directors

4.4
(29 reviews)
106 - 108 Malpas Road, Newport, Gwent, NP205PL
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About

We are a funeral director in dedicated to helping your family when in need. For more information please contact us.

Services Available

Attended Burial
Attended Cremation
Funeral Arrangements

Reviews

M

Michael Goldwyn (Mikey)

a month ago

5

It is nothing short of excellent and exceptional the service we have had from Michael G Ryan Son & Daughters Ltd. It was done with compassion and care and kindness. It was so professionally done. All staff were brilliant 👏 from start to finish. They have made a very difficult moment in time a little easier for my in laws at this time!! Thanks for the support today!!!🙂❤️

J

Julie Lloyd

8 months ago

5

A huge thank you to Michael G Ryan for handling my mum's funeral yesterday. They were so easy to deal with from start to finish and handled the funeral with thought and dignity. Thank you

C

Chanell Parcell

11 months ago

5

I would like to take this time to say thank you to Michael G Ryan Son and Daughters especially to claire who made this so much easier for me to deal with. Everything was done with respect and top standards even when i couldn't co operate properly due to grief you still took your time and patience with me and i cant thank you enough. Mum had the most beautiful send of and thank you all from the bottom of my heart I couldn't of asked for anything to be done better. P.S I would like to thank you all personally for putting together a beautiful memorial book of mum and everything from that day i will forever treasure thank you.

K

Kade McConville

a year ago

1

It has been over five months since the passing of my father, and I have taken this time to reflect before writing this review to ensure it is measured and free from the immediate emotions of our loss. Despite this, my disappointment with Michael Ryan & Sons has not diminished. From the outset, there was a striking lack of compassion; Michael Ryan did not offer any condolences upon meeting us after my father's passing. The pressure exerted on my elderly grandmother to hastily sign various documents and settle payments was entirely inappropriate and insensitive. On the day of the funeral, to add to our distress, Michael mistakenly addressed me by a wrong name, which was not even remotely related to our family. Such carelessness on a day that demanded the utmost respect and attention to detail only compounded our grief. The height of disrespect was evident in the egregious error on my father's coffin, where our family surname was misspelled. When this was pointed out, Michael's response lacked any hint of apology or remorse. He initially outright denied the mistake. The reverend had to confirm that he had spelt the name wrong, as he wouldn't believe us which was bizarre. To this day, we remain uncertain if the error on the coffin was ever corrected, though they made no mistakes spelling the surname on their invoices. While we did seek the services of another director, Tovey Brothers, who were nothing but professional and respectful, we could not proceed with them because of the undue pressure my grandmother faced from Michael Ryan & Sons to commit prematurely. It was clear that their priority was not the grieving family but rather securing a business transaction with a vulnerable, grieving elderly woman. Their disregard for the emotional well-being of my family was blatant, as they never suggested that my grandmother consult with her grandchildren before making decisions. Please consider this a warning to stay away from Michael Ryan & Sons. Their conduct was not only unprofessional but also deeply disturbing. They showed a profound lack of empathy and respect, focusing solely on financial aspects during a time that should have been handled with dignity and care.

P

Paula Burns

a year ago

5

We are so grateful for the service and care provided by Michael Ryan Son & Daughters. Our Main contact was Jordan and the service has been so comprehensive. No request was too much trouble. Thank you so much for your unwavering support during this very difficult time. Highly recommended.

with Michael G Ryan Son & Daughters Funeral Directors

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