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It's never easy losing a loved one, but the level of service & attention to detail we received when we recently had a cremation for our beloved Dad was second to none.All of the people we met & dealt with from Miles & Daughters (Caversham branch) conducted themselves impeccably and made our experience as pleasant & stress free as possible.My brother & myself had an appointment with Lisa Parker to arrange the cremation, & we were treated with superb professionalism & compassion.We decided on a service which reflected on dad's time in which he served in the Royal Navy during WW2 on minesweepers, & his coffin was draped with the Union flag accompanied by his medals which was very moving to see.The memorial service cards we had done were also very well produced & showed that a great deal of thought had gone into there production.The service from start to finish was faultless and the celebrant Sarah Sealey gave a very moving eulogy which was well received by family & friends.Lisa kept us well informed with emails and phone calls but never intrusive & just gave us that extra feeling that everything was under control & any queries were dealt with swiftly & efficiently.To sum up we would definitely have no hesitation in recommending Miles & Daughters based on our experience. Thank you.

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We first had the privilege of using Miles and Daughters for my Fathers funeral in 2018, using their branch in Winnersh, as it was closest to my fathers home. The following year we lost my father in law, again turning to Miles and Daughters this time the Caversham branch. In July of this year we lost my dear mother in law, once again we had the fortune to use Miles and Daughters. The care, compassion and expertise we encountered at each of these very sad occasions was second to none, the wonderful Lisa at the Caversham branch talked us through every part of the process with such thoughtfulness shown to each and everyone of the family. She went above and beyond to help us , her kindness is something we will never forget. We would not hesitate to recommend Miles and Daughters to anyone , we cannot fault them at all.