The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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On the behalf of Jessamine family thank you to all at Neville's, the service provided was past outstanding nothing was too much trouble. Yesterday's funeral was a sad occasion but with your help and professional service it turned into a celebration. Highly recommended Funeral service providers!!! Thank you again😊
David Hope via Google
a month ago
Would highly recommend nevilles. From the start of our dealings with them they were compassionate and kind. Nothing was rushed.Abbie was the lady that took control of organising everything, she was a ray of sunshine in our dark world, with her bright bubbly personality.Sean was the director of service and he was very professional and made the da...
margaret boswell via Google
2 months ago
Emma was absolutely fantastic with helping me with a flower issue she went above and beyond to assist me and I have no problem with giving 100% for my experience with this company.Thank you 🙏
Mandy Lane via Google
10 months ago
This review is long overdue. OUTSTANDING experience with this company.My father passed away unexpectedly in July 2019. My brother lives in the Philippines and I live in the United States so it took us a couple of days to get home. Unfortunately my brother would only be able to stay in England for a week and we had to make all of the arrangemen...
Julie F via Google
9 months ago
I went to say goodbye to my Mum today as the funeral is on Wednesday, I was nervous but as soon as I arrived the place was peaceful, clean and warm, the staff were dressed with exceptional quality and had the manners to suit, so I went into a room to say goodbye, MU. Looked amazing they had made mum look so peaceful and well presented,. I put ...
