The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Paul Williams dealt with the funeral arrangements for my late aunt and provided an excellent service. Respectful, sensitive, friendly, prompt and efficient.Cost seemed reasonable and competitive for such services.
P C via Google
3 months ago
I can highly recommend Helen and Paul, the service received was excellent. They took great care of the arrangements for my father in law's funeral. I found them to be very professional, empathetic and were always very personable in my dealings with them.
Saeka Aziz-Young via Google
5 months ago
This is the fourth funeral Paul has done for my family. On each occasion he has shown great empathy and compassion. Himself and Helen have been very professional and accommodating nothing has been too much trouble. They both have a very personal touch with the service. Thank you from all the family to yourself and Helen.
John Donnelly via Google
9 months ago
Paul Williams Funeral Directors was originally recommended to me by a friend.It’s so important to be able to have such a personal service for such a sensitive (and chaotic) time in your life. The empathy shown by Paul, Helen and all their staff is so genuine, nothing is too much trouble and at a time of a million appointments and too many face...
Jo via Google
7 months ago
Paul and his staff took care of my dad’s funeral. Paul was so professional, understanding, compassionate, patient and kind. Nothing was too much trouble. He was so knowledgeable and he took care of absolutely everything for us from start to finish. We honestly couldn’t have asked for anyone better to look after my dad and us as a family. I can n...
