R H Faulkner & Daughter

Dear Paula and Loz, Thank you both so much for the care, kindness, and compassion you showed in looking after Tess and our family. During such a difficult time, you made everything feel so much easier, and we will always be grateful for your support. You were both absolutely amazing from beginning to end. So many people at the funeral commented on how beautifully everything was arranged and how caring and professional you both were. The little touches meant so much to us and made the day feel incredibly personal and special. Thank you for helping us give Tess the send-off she truly deserved. We will always remember your kindness and everything you did for us. With our heartfelt thanks and appreciation,

Paula, Loz and the whole team are amazing. My family and I can’t express enough our heartfelt thanks for how they cared for Dad, enabling us to give him such a wonderful send-off. From my first phone call to Paula and the subsequent meeting with Mum and me to discuss arrangements, I knew we had chosen the right Funeral Director. Caring, professional and compassionate, mixed with a sprinkling of humour and smiles, she made everything calmer and easier, sorting things out for us, so that we could concentrate on the personal details. The level of care, dignity and respect for Dad was outstanding. Then there are the individual touches and attention to detail, the nameplate and engraving on the coffin, with a keepsake, engraved wooden heart for Mum. Paula and team matched the colour of their cravats to the coloured ribbons on the coffin handles. On the seats, on top of every order of service was a gift of wild flower seeds in remembrance, so thoughtful. After the service, so many people said how lovely it was. And although it was a very sad occasion, we also wanted to celebrate Dad’s life and the service had a lightness and joy about it, which left me feeling uplifted, not only on the day of the funeral but every time I think about it, which is a wonderful memory to have. Thank you all so much.

If you are reading this looking for a funeral director, please stop: you’ve found the right one. The reviews say how nothing is too much for Paula and Loz to do for your loved one, and I can attest that is an understatement. The love, care, respect and dignity with which they handled our two lost babies could not have been greater. At an acutely painful time of our lives, Paula and Loz were compassionate, warm hearted, and anticipated needs before we even had them. Paula has made it her personal mission to provide outstanding funeral services and this shines through in everything she does - from answering the phone at all hours of the day or night (yes, really!), to a warm embrace when you arrive at the shop, to the incredible attention to detail she puts into everything. Loz has a warmth which is a rare gift, a calmness which tells you nothing is too hard, and a sense of humour which makes you laugh even on the worst days. Not to say, she is adept at navigating a hearse in even the narrowest of lanes! Our babies rested safely, loved and treasured by Paula and Loz in the same way we would have done. “Thank you” will never be enough for what they’ve done 💚🤍💜🕊️

Upon hearing that my mother had passed away, I found myself in the unenviable position of being her only child close enough to get to her house where she lay. I had two small children at school who my wife and I needed to get back to. I made the decision to appoint R H Faulkner and daughter as funeral directors. They responded immediately, coming to the house and taking my mother into her care. I  was given valuable advice and information on how to proceed. Funeral arrangements were planned between myself, my sisters and Paula from R H Faulkner and daughter.  Although difficult at times due to family dynamics, Paula navigated this process with skill and dignity. On the day of the funeral, Paula acted with sheer distinction, grace and professionalism, removing any anxiety that my family felt. The whole occasion flowed seamlessly and I started to feel much better about my mother's passing. I cannot recommend enough the services of R H Faulkner and daughter. I can find no low points in the service provided. Steven Whiting beloved son of Sylvia Whiting

R.H. Faulkner & Daughter provided an exceptionally professional and compassionate service during a difficult time. Paula and the team was incredibly supportive throughout the entire process and helped us navigate through the tough process, but what truly stood out was their willingness to go the extra mile. They arranged a beautiful, custom carving on the coffin that meant the world to our family. Their attention to detail, care, and flawless execution made a challenging day much easier to bear. Paula also recommended a celebrant, Blake who was exceptionally good and very professional. Myself and my family would highly recommended Paula, Loz and their team. We are truly thankful for the wonderful send off they gave my Dad.